At HGL. , we want to make your shopping experience as simple and convenient as possible. That’s why we offer a wide range of secure payment options for our customers across the United States. Below, you will find detailed information about the payment methods we accept.
Accepted Payment Methods
We currently accept the following forms of payment:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: With a Visa or MasterCard logo
- PayPal: Use your PayPal account for a fast and secure checkout
- Gift Cards: HGL. branded gift cards
Note: All payments must be made in U.S. dollars.
Payment Processing
When you place an order, your payment method will be authorized at checkout but will not be charged until your order has been confirmed and is ready for shipment. In the case of pre-orders or backorders, your card may be authorized immediately but will only be charged once the item is shipped.
If the payment authorization fails, your order will not be processed. Please double-check your billing information to ensure it matches what your financial institution has on file.
Secure Transactions
We take your security seriously. All transactions on our website are protected with industry-standard SSL (Secure Socket Layer) encryption. Your payment information is securely processed, and we never store your complete credit card details on our servers.
For additional protection, we may require identity verification for large transactions or orders flagged as high risk. If verification is needed, our support team will contact you directly.
Taxes
Applicable sales tax will be added to all orders shipped within the United States, based on your shipping address and local tax regulations. The total tax amount will be calculated at checkout.
Payment Issues
If you encounter any issues during the payment process, please try the following:
- Confirm that your billing address matches the one associated with your payment method.
- Ensure your card is not expired or has sufficient funds.
- Try using an alternative payment method.
If problems persist, feel free to reach out to our customer support team. We’re here to help ensure your transaction is completed smoothly.
Order Cancellation Due to Payment
We reserve the right to cancel any orders that are flagged as fraudulent or high-risk by our payment processor. In such cases, you will be notified immediately and refunded in full.
Thank You for Shopping with HGL.
Your trust and security are our top priorities. If you have any questions about our payment methods, policies, or need assistance with a transaction, please don’t hesitate to reach out.